A nice hotel for and event or meeting. The room was nice and clean, but it was definitely worn in. The bathroom was acceptably clean, but not immaculate. The entire hotel is nice but is obviously nearing a full remodel. The linked indoor and outdoor pool is great and we'll kept. The restaurant was nice with a great breakfast buffet spread. A pretty good bar and lounge area for the evening. The staff was wonderful. Truly a nicely kept hotel in need of a bit of updating, but still a fine place to stay.
Hilton is without a doubt at the top and it's the exceptional customer service they provide which I believe keeps them there. Deon the front desk manager was no different. He went above and beyond to ensure our stay was as comfortable as possible. Will definitely stay at this property next time I'm in the Cleveland area!
Room seems well maintained. The space may be a bit small (I reserved a room with a king bed so it took most of the space). Shower tub was a good size. Fan in the room was very loud.
hotel is nice and comfortable. but the service is outstanding. lost my lost my driver license. called a number of time they couldn't find it.. finely i am getting a phone call from Dwight Johnson he is the house keeping.. he find the license and we will send it back to me to new York overnight on his own expensive.. thanks so much you are the BEST!!!
Having to travel 180 days out of the year for work I stay at a lot of hotel chains nation wide and really get to see which ones stand out amongst the rest.
Service was great. The room left a little to be desired. The lobby and bar/restaurant area looked brand new. As of october 2017 the rooms seemed a little dated. My bathroom was small and it had a beautiful view of the parking lot. However, it did check all of my major boxes. The bed and pillows were comfy, room temperature was perfect, and the shower had great water pressure. The restaurant breakfast buffet was delicious. The bar was very reasonably priced for drinks and staff was friendly. I would stay there again.
Doubletree By Hilton Cleveland East Beachwood is a US Lodging based in Beachwood, Ohio. Doubletree By Hilton Cleveland East Beachwood is located at 3663 Park E Dr, Beachwood, OH 44122, USA.
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